IgLou Support

Category » Billing

There were 6 articles found in this category:

1. IgLou Billing FAQ & Policies
   General Account Payment Credit-Card Billing Invoiced Billing Cancelations Service Fees General Activation fees and monthly service fees are billed at the beginning of each calendar month for the upcoming month of service. Transfer and usage fees are charged in arrears for the prior ...
2. What is IgLou's contact and payment address information?
   Iglou's Phone Numbers: (502) 966-3848 (800) 436-4456 (502) 968-0449 fax Payment and Mailing Address: Iglou Internet Services PO Box 33187 Louisville, KY 40232-3187 Physical Address: IgLou Internet Services 3315 Gilmore Industrial Blvd. Louisville, KY 40213
3. How do I make an online payment?
   Online payments can be made through IgLou's online account manager at http://www.iglou.com/accountmanager.
4. How do I contact IgLou with billing questions or changes to my account?
   You can contact IgLou's billing department using any of the following methods: Sending your request via IgLou's Account Manager. Sending your request via electronic mail to billing@iglou.com. Calling our billing department at (800) 436-4456.
5. How do I request a change in credit card?
   You can request a change of credit card by using any of the following methods: Sending your request via IgLou's Account Manager. Sending your request via electronic mail to billing@iglou.com. Calling our billing department at (800) 436-4456.
6. Can I request that credit-card charges post on a specific day of the month?
   In some circumstances, IgLou allows customers to choose an alternate day of the month for credit-card charges to post. Please call IgLou's billing department at (800) 436-4456 for assistance.