IgLou Support

Category » General Email Questions

There were 6 articles found in this category:

1. How do I send email when I'm not directly connected to IgLou?
   If you are an IgLou customer and are using another Internet provider for your access, our mail servers will need to know who you are before access is granted to send email through our servers. There are two ways to do this: 1) Use our web based email client at http://webmail.iglou.com.  This wil ...
2. Does IgLou support the IMAP email protocol?
   IgLou fully supports the IMAP protocol for checking email. IgLou's IMAP server is located at imap.iglou.com.
3. Mail Delivery System: Message delayed x hours
   Sometimes you will get emails that look like the one below: From: Mail Delivery System [mailto:Mailer-Daemon@fbsmtp.iglou.com] Sent: Wednesday, February 06, 2002 7:39 PM To: user@iglou.com Subject: Warning: message 16XtZQ-0003a8-00 delayed 48 hours This message was created automatically by mail ...
4. What is SMTP Authentication?
   SMTP Authentication is a way for IgLou customers to send their outbound email through IgLou's mail servers, even when they are away from home or connected to the Internet through another Internet Provider. If you are connecting to the Internet while at work, while traveling, or through any other ...
5. How do I setup or access additional email accounts?
   To setup additional email accounts all you have to do is email us at help@iglou.com from your IgLou account with 3 choices of what you would like for the second mailbox name (in case one is taken). You can also call us and we will set up the account for you over the phone. In order to access ...
6. I use IgLou at home. How do I check my email at work?
   There are a number of options: 1) Use IgLou's web-based email reader at http://webmail.iglou.com/. It functions like normal email software but also leaves the messages on the IgLou server so that you can download them at home as well. 2) If you have an email client that will handle mutliple mai ...